Troubleshooting Control-Y

Control-Y is one of my favorite key combinations in Microsoft Word. It repeats the last thing you did or typed. If you're creating tables of numbers and have to type the same thing in a subtotal field, it will be your best friend.

Cartoon: toilet paper holder made out of a plunger

It can also help if you’re doing something like applying a certain stylesheet, color, or format to more than one selection. But like its better-known sibling Control-Z, sometimes it can fail.

For me, it was acting super weird. Sometimes it would only repeat part of what I had typed, so that “$24,783” would become “$24.” Other times it would totally fail. I noticed that if I hit Control-Y within a millisecond of performing the action I wanted it to repeat, it would work. But if I waited a few seconds, nothing.

It turns out that SnagIt, an app that’s otherwise awesome, had set itself to automatically turn on whenever I fired up Windows, and was interfering with Word’s operation. The only way I noticed that Snagit was operating was a teeny red oblong that appeared at the top of my screen. The fix was to fire up SnagIt and change the preferences so that it didn’t automatically start with Windows.